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Refunds, returns, and exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@harrisgreenwholesale.com with your order number and a photo of the item’s condition.
Delivery & Shipping
All orders are processed within 2 to 4 business days (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Free local delivery is available for orders over £100
International Shipping
We DO NOT offer international shipping.
Privacy Policy
At Harris & Green we push to deliver outstanding products and service, to you. We value your business and, more importantly, your loyalty. We recognise that privacy is an important issue. We have developed this Policy to explain our practices regarding the personal data we collect from you or about you, on this site or via other written or verbal communications, how we use that data and about your privacy rights.
Our Privacy Promise
- To ensure your data is safe and private
- We will not sell your data
We only collect and process your personal data when we have a good reason to do so, and only the data that we need in the process of normal business operations. Reasons for collecting and processing your data are as follows:
- Consent – you have given us permission to use your data in a certain way.
- Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract – we need to use your data in the course of normal business with you, to provide you with goods and services.
- Processing is necessary for compliance with a legal obligation – where we have to provide the data to the police or other authority to comply with the law.
- Necessary for the purposes of legitimate interests as assessed and pursued by us, except where such interests are overridden by your interests, rights or freedoms – this includes providing you with marketing, but would also include preventing fraud or other crime, or to collect and recover goods and money owed to us.
Where we store your Data and How we Protect it
Personal data stored or processed electronically is either kept within the EEA, or may be transferred internationally, but only by a secure means to a trusted third party who we have a contractual arrangement with, which requires them to demonstrate and maintain appropriate safeguards and an adequate level of protection, recognised and comparable to that required within the EEA.
Trusted third party providers outside of the EEA include Google LLC.
All physical media is securely retained by Harris & Green Wholesalers, Within the UK.
How Long We Will Keep Your Data
We will keep your data for as long as is reasonably necessary. This is dependent upon the nature of the data provided.